Explore the Nespresso CitiZ Chrome Espresso Machine Review: Is It Worth the Hype?

Description

Design & Build Quality

From the moment I unpacked the Nespresso CitiZ Espresso Machine by De’Longhi, Chrome (model number EN167CCA), I could tell this was a sleek and stylish piece of equipment. Its chrome finish adds a modern touch to my kitchen, blending seamlessly with other appliances. The compact design is a lifesaver for someone like me who constantly battles limited counter space. Measuring just 5.75″ in depth and 4.29″ in height, it’s narrow enough to fit snugly without dominating the kitchen.

The overall build feels solid and durable. Despite its relatively lightweight construction at 8.92 pounds, the machine doesn’t feel flimsy. I’ve accidentally bumped into it a couple of times (thanks to my early morning clumsiness), and it hasn’t moved or shown signs of wear. The materials feel premium, though I noticed the drip tray could scratch easily if you’re not careful. A small trade-off for an otherwise well-crafted espresso maker.

Coffee Quality

What truly sets this espresso machine apart is its ability to deliver consistently great coffee. After my first brew, I performed a little taste test with my husband, who’s a self-professed coffee connoisseur. We were both floored by the rich crema layer that topped the espresso. The taste is smooth yet bold, with flavors that rival the coffee we usually enjoy at our favorite café.

The 19-bar pump pressure does a phenomenal job of extracting flavors from the coffee pods. I’ve used both Nespresso’s original pods and compatible third-party ones, and the results are consistently excellent. The espresso shot has a depth and intensity that makes it perfect for mornings when I need an extra kick.

Features

One of the standout features is its programmable buttons for espresso and lungo. These buttons allow you to customize the coffee volume based on your preferences. I love how intuitive and user-friendly it is. Just press a button, and within 25 seconds, your coffee is ready. The quick heat-up time is a lifesaver on busy mornings when my toddler decides he needs breakfast immediately.

Another feature I appreciate is the automatic shutoff after nine minutes of inactivity. If you’re anything like me and often forget to switch off appliances, this is a small yet crucial detail. The machine also doubles as a hot water dispenser when no pod is inserted, which I’ve used to prepare tea and even instant ramen once—don’t judge; it was a late-night snack emergency.

Water Tank & Capacity

The 1-liter water tank is surprisingly spacious for such a compact machine. I can make several cups in a row without needing to refill it, which is great when I’m entertaining guests or, let’s be honest, chugging multiple espressos to survive a long workday. The tank is also easy to detach and clean, though I find the lid design a bit awkward—it doesn’t always open smoothly.

Brewing Performance

The brewing process is where this machine really shines. I tested it with both short espresso shots and longer lungo pours, and each cup had consistent pressure and stability. The machine doesn’t struggle or slow down, even after back-to-back usage. I did notice that lifting the handle to dispose of pods feels a little stiff at times, but it’s not a dealbreaker.

I also experimented with using double espresso pods, and the machine handled them like a champ. The brewing temperature remains steady, ensuring that even my fussiest coffee-drinker friends leave impressed.

Milk Frothing & Steaming Capability

While this particular model doesn’t come with a built-in milk frother, I paired it with a separate hand frother to make cappuccinos and lattes. It’s a bit of a hassle to manage two devices, but the results are worth it. If you prefer a machine with an integrated frother, you might look elsewhere, as this one is more suited for straight espresso lovers.

Maintenance & Cleaning

Cleaning is straightforward but requires regular attention to keep the machine running smoothly. The drip tray and used pod container are removable, making it easy to rinse them out. I also ran a descaling cycle after a month of daily use, and the process was simple. However, the chrome finish does attract fingerprints, so I’ve made it a habit to wipe it down every couple of days.

One thing I would have liked is a clearer indicator for when the water tank is running low. While it’s not a huge inconvenience, it’s something I’ve seen in competing models and would add to the user experience.

Energy Efficiency & Noise Levels

Energy efficiency is decent thanks to the auto-shutoff feature. I leave the machine plugged in without worrying about my electricity bill skyrocketing. Noise-wise, the brewing process is louder than I anticipated. It’s not deafening, but it’s noticeable enough that I avoid using it when the baby is napping. If you’re in a quiet household, this might be something to consider.

Warranty & Support

The product comes with a one-year warranty, which is standard but not exceptional. I haven’t had to reach out to customer support yet, but judging by other reviews, Nespresso seems to have a responsive team. It’s reassuring to know they offer solutions for issues like inconsistent brewing or noise complaints.

Advantages

• Compact and stylish design fits into tight spaces.
• Consistently great coffee with rich crema.
• Quick heat-up time and intuitive controls.

Disadvantages

• No integrated milk frother for cappuccino or latte lovers.
• Chrome finish attracts fingerprints, requiring frequent cleaning.
• Noticeable noise during operation.

Product Contenders

Comparing this model to others in the market, such as the Breville Bambino or Keurig K-Café, it’s clear that the CitiZ is geared toward espresso enthusiasts. Unlike the Breville, this machine doesn’t require manual tamping or grinding, making it more beginner-friendly. On the flip side, the Keurig offers versatility with its ability to brew regular coffee, which might appeal to households with diverse preferences.

Where the CitiZ excels is in its consistent pressure and rich espresso quality. However, for those who need a quieter machine or built-in frothing capabilities, exploring alternatives might be worthwhile.

Worth Every Penny

Given its performance and features, the CitiZ offers solid value for its price. While it might not cater perfectly to latte aficionados, it’s a reliable and stylish choice for espresso lovers. If you’re seeking café-quality coffee from the comfort of your home, this machine deserves a spot on your kitchen counter.

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